Check routing setup on your Layer 3 devices to ensure the client has the correct path setup to the DHCP server.
You will need to set your packet capture tool to download file to PCAP file and capture for 60 seconds. Set up your packet capture tool to gather data from the switch uplink port and the client on the same switch. Navigate to Monitor > Packet capture. In a combined network you will want to navigate to N etwork-wide > Packet capture and select which Cisco Meraki Appliance you would like to capture off of:Ģ.
The DHCP handshake is illustrated in Figure 1 below.ġ. In this example, a client device is connected to a Cisco Meraki switch port but is unable to get IP information from the DHCP server.
This requires Wireshark installed in order to open PCAP file that will be downloaded from Dashboard.
This article describes how to use the Packet capture tool in Dashboard to troubleshoot client-side DHCP issues on your network.